Recurring plans: collect maintenance fees without chasing anyone
Pool maintenance is a subscription business: every customer pays the same each month, quarter or season. Set the fee once per pool and Pool Service Hub generates each period's receipts, ready to send or to be collected automatically.
From plan to payment
- 1
Set each pool's fee
Amount, frequency (monthly, quarterly, semi-annual or annual), billing day and usual payment method.
- 2
Generate the period
In Payments pick the month or quarter and receipts are created for the whole customer base. Repeating it duplicates nothing.
- 3
Send or collect automatically
Send links by email (Pro plan) or WhatsApp one to one. With a saved card or SEPA mandate, the charge happens by itself.
- 4
Track the pending ones
The payments screen shows paid, pending and processing per period, with CSV/Excel export for your accountant.
Details that matter
Extras as reviewable lines
Extra products or work are added as lines with their sale price, reviewable before issuing: never inferred from chemistry readings.
No duplicates
Each receipt is tied to its company, pool and period. Regenerating the same month creates no copies.
Start and end dates
Plans have explicit validity: if a customer starts in June or ends in September, only their periods are generated.
Delivery reminders
Bulk link email (Pro) sends one email per receipt with duplicate protection; WhatsApp opens the customer's chat with the message pre-written.
Automatic collection with customer consent
Automatic charging only happens when the customer has authorised it: by saving their card when paying a receipt or signing a SEPA mandate. Without that consent, receipts are sent and paid as usual.
SEPA direct debits take a few days to confirm: the receipt stays 'processing' until Stripe notifies the result, and a reversal returns it to pending so you decide how to act.
Keep reading: Online payments with Stripe · Invoicing and quotes · Weekly maintenance schedule
Recurring plans FAQ
Which frequencies are supported?+
Monthly, quarterly, semi-annual and annual, with your chosen billing day and optional start and end dates.
Can I charge automatically without the customer doing anything?+
Yes, on the Pro plan, as long as the customer has saved their card or signed a SEPA mandate. Without that authorisation, the receipt is sent with its payment link.
What if I generate the month twice?+
Nothing. Each receipt is unique per pool and period: the second run skips existing ones.